During sale periods, processing time can be between 24-72 hours. Generally, if you place an order before 10am, it will be sent that afternoon. Please allow up to 24 hours for us to process your order after it is placed as we often fulfil our online orders from multiple locations. We can then re-book your order to the correct address. If a delivery is unsuccessful, the package will be returned to Tuchuzy within 10 days. Please note that redirection can increase the delivery time with up to 5 days. If the order has been dispatched, we will assist with a redelivery, depending on the status on the order.
Please contact us ASAP and we’ll see if we can intercept it! If you have entered the wrong shipping information and if the package is still in warehouse, we can update the address. If your item is for an address outside the Express Post network, Australia Post use the fastest possible transport links, but it won't be covered by their Next Day Guarantee and can take up to 5 days to be delivered.
Outside metropolitan areas guaranteed service is to and from townships only. * Please note that DHL & Express Australia Post operates between all capital cities (except Darwin and in Perth CBD only) and some major centres. * Please note there may be slight delays with Australia Post & DHL deliveries. Goods bought after 12pm on Friday are not available for collection until Monday from 2pm. Please bring proof of purchase/order number to collect. Order before 10am to collect your order from 2pm daily - at this stage we do not facilitate pickups on weekends or public holidays. Instore pick ups are now available from our Bondi Beach store. Same day shipping is charged at a flat fee of $20. Orders will be delivered within 3-4 hours from the time of booking. Customers must be based in the below metro areas to qualify. Orders must be placed between 8am – 4pm on Monday to Friday to qualify. With many other holidays and summer celebrations in the next few months, we have ample opportunity to encourage consumers to enjoy across our categories.(Order between 8am - 4pm, Monday - Friday)Īll customers within metro Sydney are eligible for our same day delivery service.
I’ve been greatly encouraged by seeing many retailers reach out to consumers at home through social media ideation and online cross-merchandising with all the items for Mother’s Day brunch, homemade brownies, etc. Now, we need to work on keeping engagement with dairy high and bringing in-store bakery and deli-prepared back online. “To see double-digit increases for the fresh perimeter for eight weeks running is incredible. “This is an important indicator week,” says Jeremy Johnson, vice president of education for IDDBA. All areas within the packaged baked good aisle saw sales gains during the week of May 3. Deli cheese continued to have double-digit increases, whereas deli meat dropped back down to the gains seen in late March and early April. Dairy has emerged as a sales powerhouse ever since the onset of the Coronavirus in the United States, and the week of May 3 was no different. This week’s report found that total store sales, including the fresh perimeter, gained 18.3%, down just slightly from the very strong late April performance. The International Dairy Deli Bakery Association (IDDBA) released its latest COVID-19 Impact report.